Frequently asked questions

The till keeps working. The floor and menu open as last seen; opening tables, adding items and sending to the kitchen are queued on the device. When the connection returns, actions are sent to the server in the same order and none are recorded twice.

It runs on Windows computers with the desktop app, on Android and iPhone/iPad with the app added to the home screen, and in any up-to-date browser. You do not need to set up your own server.

Yes. You can import your products in bulk from an Excel or CSV file. Our team helps with this during setup.

Your account is opened after the demo call. Depending on the size of your menu and the number of devices, most businesses start selling within a few days.

The app and QR menu work in 16 languages: Turkish, English, German, French, Greek, Azerbaijani, Italian, Portuguese, Spanish (Spain and Colombia), Malay, Indonesian, Thai, Filipino, Arabic and Russian.

You can choose monthly or yearly payment. We share the detailed terms together with the quote in the demo call.

Yes. As your business grows you can upgrade your plan and add extra branches, users or devices.

No. There is no per-order commission on orders from your own online ordering site.

Each business's data is separated at database level. Regular backups are taken and every action is kept in a tamper-proof log. You can export your data at any time.

Most likely yes. It works with ESC/POS network, USB, serial and Windows-shared printers.

Document type decisions, the document queue and cancellation are ready. Actual submission is enabled through the e-document provider you contract with.